This festive season our Aberdeen and Elgin offices will close at 1pm on Monday 24 December 2018 and re-open at 9am on Thursday 3 January 2019.

During this period the following arrangements have been made:

PAYMENT OPTIONS (rent, occupancy payment, factoring charges etc.)

Allpay - If you have an existing Allpay card please remember that you can pay your monthly charges by debit or credit card, either by telephone on 0844 557 8321, or online at You can also pay by cash or card at your local PayPoint outlet (locations listed at www.

If you do not have an Allpay card and wish to apply for one, then please contact our office to set up an account.

Cheques - please ensure these reache our office before 1pm on Friday 21 December 2018.  Thank you.

Online banking - if you have online banking you can make a direct payment to us.  Please see the "Pay your rent" page on this website for more information.


During the holiday period, we operate a 24- hour emergency repairs service only.  Any non-urgent repairs should be reported when we re-open on Thursday 3 January 2019.  If you need to report an emergency repair (for example, a significant leak or total loss of power), then please telephone 0300 123 9279.

For tenants experiencing problems with their gas central heating please telephone Heatcare Oil & Gas directly on 01343 842042.

**Please note that only communal repairs can be dealt with for sharing owners and owner occupiers.

20180927 Northen Star Business Awards Winners 019 WebsiteHeathryfold Insulation Solar Website

Grampian Housing Association is celebrating its win of the Eco Hero award in the Northern Star Business Awards organised by Aberdeen & Grampian Chamber of Commerce. 

The award was presented in recognition of the Association’s initiatives to address fuel poverty faced by many of its tenants along with sustainability measures in its office to reduce impact on the environment.

The award winning initiatives included installing external and internal wall insulation to the Association’s properties in the regeneration area of Heathryfold in Aberdeen.  The properties are now some of the most energy efficient stock around resulting in a dramatic reduction of heat loss and energy bills for tenants.

Commenting on the Eco Hero award, Chris Hunt, Business Development Officer said: “As an organisation we are committed to making our tenants homes more energy efficient and affordable. 

We are also passionate about the planet and our role in actively reducing our impact on climate change.  We fully support the efforts of the Scottish Government to reduce Scotland’s carbon impact.  It is fantastic to be recognised for our work in the topical area of climate change.”

As a housing association Grampian is required to meet the Energy Efficiency Standard for Social Housing (EESSH) with its properties reaching a minimum energy rating of B and C.  These measures had the impact of moving previously D rated properties to B rated. 

The work helped to unlock £2 million funding from the Scottish Government via Aberdeen City Council so that private households struggling to heat their homes could also benefit from insulation alongside the Association’s tenants.

Solar panels were also installed on properties.  A pilot project in now underway to store the excess energy generated to provide all of the household’s hot water.  Using free solar energy has the added benefit of helping tenants combat rising energy prices.

Tenants also benefit from the Association’s free energy advice project which helps them to use their heating and hot water most efficiently, saving as much of their income as possible and contributing to reducing their fuel bills.

Energy efficiency measures in the Association’s office also helped to secure the win.  In the first year alone, it is estimated that new LED office lighting will save Grampian in excess of £3,000, approximately £9 per day.  New boilers are contributing to a reduction in gas consumption leading to further energy savings.


















Other finalists in the Eco Hero category were Aberkil (pest control) and Dab Den Ltd (architects of environmentally friendly buildings).

£100 million investment in scheme to assist home buyers.

The Scottish Government has announced that the Help to Buy (Scotland) scheme will be extended beyond 2019, helping more people purchase a new-build home without the need for a large deposit.

From April 2019, a further £100 million will be invested over two years, helping up to 4,000 households to purchase a new home.

Since 2013, the scheme has supported more than 12,000 households into a new home.

Housing Minister Kevin Stewart made the announcement during a visit to Calderwood Village, Coatbridge.

Mr Stewart said:

“Since we introduced Help to Buy, the scheme has not only helped thousands of  buyers into new homes - it has supported around 9,000 jobs. 

“A third of the annual £50 million budget – £18 million – will be reserved for sales from SME builders, who were particularly affected by the drop in development finance after the financial crisis.

“We know house builders still see Scotland as a place to continue to develop and invest, with the latest figures showing new house completions grew by 5% over the last year. 

“Housing is about more than bricks and mortar – we want to provide safe, warm homes, help create a fairer Scotland, and preserve a diverse and more resilient construction sector.”

Nicola Barclay, Chief Executive of Homes for Scotland, which represents companies building the majority of the country’s homes, said:

“With most Scots wanting to own their own home and the scheme proven to increase build rates, this is a very welcome announcement. It clearly demonstrates that the Scottish Government supports the aspiration of home ownership and recognises the real challenge that continues to face prospective buyers in terms of the size of deposit they require to achieve this goal.

“This additional funding will provide our member companies with the certainty that they need to invest in and open up new sites and expand the number of homes available to new purchasers. Crucially, just as the scheme’s extension will ensure even more people can buy a home, it will also ease pressure in other parts of the housing market as people move into home ownership from socially rented homes and come off council house waiting lists.”


Help to Buy (Scotland) is open to first time buyers and existing homeowners, and provides up to 15% of the purchase price of a new build home.  The maximum purchase price is £200,000.

More Homes Scotland is the overarching approach to bring together all activity to increase supply.

Around two thirds (66%) of Help to Buy (Scotland) households were first time buyers, whilst around a third (34%) were existing home owners.

Around half (50%) of buyers were aged 30 years or under, with over three-quarters (76%) of buyers aged 35 or under.

Help to Buy (Scotland) was launched on 30 September 2013.  £313 million was invested during the first three years (2013/14 – 2015/16) of the scheme.  A further £195 million was committed from 2016/17 - 2018/19.

Grampian Housing Association is celebrating completion of three developments of new affordable homes, increasing its portfolio of properties for social rent throughout the North-east.  

The developments were completed in partnership with Scotia Homes who provide homes in high amenity, tenure neutral village style communities.  11 properties have been built at Dubford, Aberdeen while in Aberdeenshire 32 properties have been completed in Peterhead and 10 properties completed in Foveran.

To mark the occasion, Kevin Stewart MSP, Minister for Local Government and Housing officially opened the Dubford development, a mix of 3 three bedroom houses and 8 one, two and three apartments for social rent.  The Minister met local residents who are directly benefiting from the additional affordable homes in the area and was shown around the new development itself. 

The Minister officially declared the affordable housing open, along with Grampian Housing Association’s Chairman, Peter Kennedy and Director of Business Development, Craig Stirrat.  They were accompanied by Roy Dryburgh, Project Management Consultant, Scotia Homes.

Grampian Housing Association received over £828k of funding from the Scottish Government towards the cost of the £1.46 million development at Dubford.  The houses and apartments at Perwinnes Brae and Perwinnes Crescent are aimed at people seeking affordable housing in the Aberdeen housing market area.   

The development is part of Aberdeen City Council’s Strategic Housing Investment Programme (SHIP) agreed with the Scottish Government.  Dubford contributes to Aberdeen City Council’s aim to increase the supply of affordable housing to meet local housing need. 

Grampian is committed to providing further affordable homes for rent with Scotia Homes in Cove, Aberdeen and Newburgh, Aberdeenshire. 

Kevin Stewart MSP, Minister for Local Government and Housing, said:
“Housing is a priority for this government which is why we have set an ambitious target to deliver 50,000 affordable homes during the lifetime of this Parliament with at least 35,000 of these being for social rent.  The completion of this development is a great example of how the Scottish Government is helping to provide high-quality, efficient and affordable homes for people across the country.”

Peter Kennedy, chairman of Grampian Housing Association, said: 
“We are working hard to deliver over 400 affordable homes in the Aberdeen housing market area and beyond by 2021. There is still work to be done, but these additional homes are another milestone of our ambition realised.”

Cllr Sandra Macdonald, Aberdeen City Council’s housing spokesperson
“Aberdeen City Council prioritised this project as part of our Strategic Housing Investment Programme and it is another welcome and positive step as part of a city-wide focus on increasing the supply of social housing.  We will continue to work closely with Grampian Housing Association and other organisations with shared goals, in tandem with our own ambitious Council house building programme.”

Martin Bruce, managing director, Scotia Homes said: 
“Scotia Homes are delighted to continue its long standing relationship with Grampian Housing Association and we believe our commitment to creating great places is enhanced by the partnership approach with Grampian who have an excellent reputation for providing mixed tenure housing and maintaining its investment in the built environment to high standards.”

Looking to the future, Grampian Housing Association is an important part of the regional mix to encourage economic development and support a healthy economy.  The Scottish Government recognises that the supply of new affordable housing needs to be a high priority.  Grampian is keen to support this by working with the public and voluntary sectors to bring forward affordable land for development, as well as private house builders and developers to source opportunities and seek funding to develop more social housing in the North-east.







Grampian Housing Association Regulation Plan 2018/19

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