Contacting Grampian Housing Association

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Aberdeen Office

Huntly House
74 Huntly Street
Aberdeen
AB10 1TD

Tel: 01224 202900

Aberdeen Opening Hours

Mon      9.00am - 5.00pm
Tues     9.00am - 5.00pm
Wed     11.30am - 5.00pm (late opening for staff training)
Thurs    9.00am - 5.00pm
Fri         9.00am - 4.00pm

Elgin Office

21 Culbard Street
Elgin
IV30 1JT

Tel: 0300 123 9279**

Elgin Opening Hours

Our Elgin office opening hours are as follows:

Mon      9.00am - 1.00pm
Tues     9.00am - 1.00pm
Wed     11.30am - 1.00pm (late opening for staff training)
Thurs    9.00am - 1.00pm
Fri         9.00am - 1.00pm

You may still request to see staff members between 2pm - 5pm by appointment only.

**All phone calls are handled by our Aberdeen office. Calls to the 0300 number are charged at local rate.

Department Email Contacts

General Enquiries info@grampianhousing.co.uk

Report a Repair                           repairs@grampianhousing.co.uk
                                                     0300 123 9279 (Only emergency calls can be taken when offices are closed)

SMART (money advice)               smart@grampianhousing.co.uk

ASSIST (housing support)            assist@grampianhousing.co.uk

Energy Advice Project                  energy@grampianhousing.co.uk

Count me in                                  katie.taylor@grampianhousing.co.uk
(customer participation)

Shared Ownership / Sales ownership@grampianhousing.co.uk

Mid-Market/Market Rent Enquiries info@letschoose.co.uk

Complaints complaints@grampianhousing.co.uk

PR / Third Party Enquiries communications@grampianhousing.co.uk

Data Protection Enquiries dataprotection@grampianhousing.co.uk

You can also like us on Facebook, follow us on Twitter or connect through Linkedin (click on the links below).

Shared Ownership

Shared Equity Schemes (New Supply & Open Market)

Home Ownership | Homes for Sale

Help to Buy (Scotland) Affordable New Build Scheme

Latest News

Withdrawal of Allpay Windows App (Feb 20…

ALLPAY - IMPORTANT INFORMATION FOR CUSTOMERS On 1 February 2020 the Allpay Windows App will no longer be available. Apple and Android versions will continue to be available. Allpay will make sure...

Festive Office Closure

This festive season our Aberdeen and Elgin offices will close at 1pm on Tuesday 24 December 2019 and will re-open at 9am on Friday 3 January 2020. We wish all our...

New Chair and Vice Chair elected by Gram…

Dr Abhishek Agarwal (above left), course leader for the Aberdeen Business School MBA Programme at Robert Gordon University (RGU) has been elected as the new chairman of Grampian Housing Association...

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Grampian now owns Victoria Road School

A milestone has been reached in the regeneration of the former Victoria Road School in Torry, Aberdeen. Transfer of ownership of the site has now completed and the keys have been...

Office Closure - Monday 6 May 2019

Our Aberdeen and Elgin offices will be closed on May Day (Monday 6 May 2019). Please call 0300 123 9279 to report an EMERGENCY REPAIR (e.g. significant leak or total loss of power). ...

Public Information Event on Thursday 21/…

A Public Information Event is being held on Thursday 21 February 2019 (3pm – 7.30pm) in the Victoria and Albert Halls, Station Square, Ballater. The event will give people an...

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We're letting you know that Ofgem has appointed Utilita as the supplier of last resort for Our Power Energy Supply Ltd customers. Customer accounts have moved across to Utilita and you...

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No action is needed by customers but we announce that Our Power has closed. If you are on supply with Our Power you will transferred to another supplier by Ofgem...

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