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Our Aberdeen and Elgin offices are currently closed due to Scottish Government guidelines in respect of coronavirus and staff are working from home.  However you can contact us on 0300 123 9279 or email info@grampianhousing.co.uk 

For further information about the services being delivered during this time please click here.

Aberdeen Office

Huntly House
74 Huntly Street
Aberdeen
AB10 1TD

Tel:   0300 123 9279

Aberdeen Opening Hours

Mon      9.00am - 5.00pm
Tues     9.00am - 5.00pm
Wed     11.30am - 5.00pm (late opening for staff training)
Thurs    9.00am - 5.00pm
Fri         9.00am - 4.00pm

 

Elgin Office

21 Culbard Street
Elgin
IV30 1JT

Tel:  0300 123 9279**


 

                                                       

Elgin Opening Hours

Our Elgin office opening hours are as follows:

Mon      9.00am - 1.00pm
Tues     9.00am - 1.00pm
Wed     11.30am - 1.00pm (late opening for staff training)
Thurs    9.00am - 1.00pm
Fri         9.00am - 1.00pm 

You may still request to see staff members between 2pm - 5pm by appointment only. 

**All phone calls are handled by our Aberdeen office.  Calls to the 0300 number are charged at local rate.

                                                                                        

Department Email Contacts 

General Enquiries                          info@grampianhousing.co.uk

Report a Repair                             repairs@grampianhousing.co.uk
                                                      0300 123 9279 (Only emergency calls can be taken when offices are closed)

SMART (money advice)                smart@grampianhousing.co.uk 

ASSIST (housing support)            info@assistproject.co.uk
                                              
Energy Advice Project                  energy@grampianhousing.co.uk

Count me in                                  getinvolved@grampianhousing.co.uk
(customer participation)

Shared Ownership / Sales            ownership@grampianhousing.co.uk

Mid-Market/Market Rent Enquiries info@letschoose.co.uk

Complaints                                     complaints@grampianhousing.co.uk

PR / Third Party Enquiries             communications@grampianhousing.co.uk

Data Protection Enquiries              dataprotection@grampianhousing.co.uk

Freedom of Information                 foi@grampianhousing.co.uk
Enquiries 

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Latest News

Offices closed: 2 April 2021 (Good Frida…

To report an EMERGENCY REPAIR (e.g. significant leak or total loss of power) please call 0300 123 9279.  Gas heating repairs should be reported direct to Heatcare Oil & Gas...

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Grampian Housing Association 'STAY PUT' …

GHA operate a “STAY PUT” policy in our socially rented properties, therefore we are in the process of removing our communal smoke detection from these properties and will be applying...

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Rent Freeze Announced for 2021/22 by Gra…

Tenants will have their rents frozen for the next year following the decision of the Association’s Board not to apply a rent increase on the 1 April 2021.  It is hoped that the...

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Tenants in Huntly & Keith can now st…

From SGN Wednesday 3 February – 12.15pm update We’ve now resolved the issue with our network, which impacted gas supplies to Huntly and Keith yesterday.  Residents in Huntly and Keith can now...

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New wellbeing days launched by Grampian …

In response to Grampian Housing Association’s concern about colleague wellbeing and resilience in the face of the enduring global pandemic, new wellbeing days are being offered to staff through its...

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IMPORTANT REPAIRS UPDATE!

Please note that with immediate effect (Monday 21 December 2020) we are only responding to emergency repair requests.  This follows the Scottish Government's latest announcement that mainland Scotland will move...

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FESTIVE OFFICE CLOSURE

This festive season our Aberdeen and Elgin offices will close at 12 noon on Thursday 24 December 2020 and will re-open at 9am on Tuesday 5 January 2021. During this...

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Adverse impact of Covid-19 on tenants re…

The results of the survey we have undertaken show the huge and long lasting effects Covid-19 has had on many of our tenants and their families.   Responses from 43% or 1,136 of tenants...

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