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Aberdeen based leasing agency, Let’s Choose, is celebrating after receiving excellent feedback from its tenants in an independent survey recently carried out by Knowledge Partnership.

Craig Stirrat, chief operating officer said:

“With 93% of respondents satisfied with the overall service provided, it demonstrates that the hard work of the leasing team along with our focus on customer satisfaction and delivering quality services are paying dividends.

“It is also rewarding to hear that 91% of respondents agree Let’s Choose has a good reputation and is professional and approachable.”

Other survey highlights included, on average, 92% satisfaction with rental processes such as property viewings and lease signings, complemented by 90% satisfaction with the condition of their homes.

Tenants were asked how likely they would be to recommend Let’s Choose and a high net promoter score of 62 was achieved. This is comparable to Sony (61) and John Lewis (68). 

The survey results strongly supported the development of a portal / app to provide digital access to services and with this now underway it will further enhance the range of services Let’s Choose provides.

Repairs were identified as one area for improvement with some respondents reporting dissatisfaction with the quality of work provided by our contractors and we are addressing these concerns.

Let’s Choose provides over 200 homes for mid-market and market rent in Aberdeen, Aberdeenshire and Moray. Targeted at (but not exclusively for) keyworkers, Let’s Choose offers a quality, affordable housing option for people on moderate incomes in the North East of Scotland. 

Let's Choose is a subsidiary of Grampian Housing Association.

 

 

Our office is closed on May Day (Monday 6 May 2019).  Please call 0300 123 9279 to report an EMERGENCY REPAIR (e.g. significant leak or total loss of power).  Gas heating repairs should be reported direct to Heatcare Oil & Gas (T: 01343 842042).  All non-emergency repairs should be reported when the office re-opens at 9am on Tuesday 7 May 2019.

Listen to our advert airing on Northsound now!   Click here to see our current properties (some with immediate entry) and to arrange a viewing.  

Let's Choose Northsound Radio Advert

Current properties available for lease.
  For more information about these properties click here
or call the Leasing Team on 01224 202900 to arrange a viewing.                        
 

Address

Size

Rental

Entry

VILLAS

10 Broadshade Drve, Elrick 2 bed £614.62 Under Offer
20B Threave Circle, Inverurie 3 bed £730.27 By Arr
20C Threave Circle, Inverurie 3 bed £730.27 Under Offer
1 Greentrees Gardens, Inverurie 3 bed £825.00 End March
 

APARTMENTS

124 Spencer Court, Froghall Terrace 2 bed £595.00 By Arrangement
130 Spencer Court, Froghall Terrace 2 bed £595.00 By Arrangement
256C Auchmill Road, Bucksburn 3 bed £775.00 By Arrangement
2 Farburn Place, Dyce 2 bed £575.00 By Arrangement
15 Farburn Place, Dyce 2 bed £575.00 Under Offer
16 Farburn Place, Dyce 2 bed £575.00 By Arrangement
54 Farburn Place, Dyce 2 bed £575.00 March 2019
21 Picktillum Avenue, Aberdeen 2 bed £625.00 TBC
27 Picktillum Avenue, Aberdeen 2 bed £625.00 TBC
31 Picktillum Avenue, Aberdeen 2 bed £625.00 TBC
1 Ross Court, Port Elphinstone 2 bed £625.00 Feb 2019
4 Ross Court, Port Elphinstone 2 bed £625.00 Feb 2019
105 Brimmond View 2 bed £595.71 April 2019
107 Brimmond View 2 bed £595.71 TBC


 

 


No action is needed by customers but we announce that Our Power has closed.
 
If you are on supply with Our Power you will transferred to another supplier by Ofgem.
 
When we have further information we will contact you but the current position is:
  
•No customers will go off supply due to this process - your gas and electricity will continue
•Customers should not try to switch suppliers until the move to the new supplier is completed
•Ofgem will appoint a supplier to take over these accounts
•The customer will be contacted by the new supplier
  

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