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Handbooks

Newsletters

Keynote (Winter 2019)

Keynote (Summer 2019)

Keynote (Winter 2018)

Keynote (Summer 2018)

Keynote (Winter 2017)

Keynote (Spring 2017)

Keynote (Winter 2016)

Keynote (Spring 2016)

Policies (Tenant)

Adaptations - currently under review (due Jan 2020)

Anti-Social Behaviour

Asbestos Management - currently under review 

Chargeable Repairs 

Equality & Diversity - currently under review 

Estate Management 

Legionnaires Inspection / Prevention - currently under review

Lettings

Mutual Exchange & Transfer

Redress

Re-let Standard - currently under review 

Rent Management 

Rent Setting - currently under review 

Repairs - currently under review 

Scottish Short Secure Tenancy (SSST)

Tenancy Changes

Void Management

 

Policies (Corporate)

Asset Management (including stock condition information)

Budgeting & Business Plan Policy - currently under review

Code of Conduct (Staff)

Data Protection

Disciplinary

Equality and Diversity

Entitlements, Payments & Benefits

Expenses (Board)

Expenses (Staff)

Grievance

Health and Safety Policy and Procedures - this document is procured so is not published

Pay and Performance Management System

Membership

People Strategy

Procurement

Recruitment, Retention and Selection

Risk Management - currently under review

Sustainability 

Sustainable Development

Training and Development

 

Latest News

Withdrawal of Allpay Windows App (Feb 20…

ALLPAY - IMPORTANT INFORMATION FOR CUSTOMERS On 1 February 2020 the Allpay Windows App will no longer be available.  Apple and Android versions will continue to be available. Allpay will make sure...

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Festive Office Closure

This festive season our Aberdeen and Elgin offices will close at 1pm on Tuesday 24 December 2019 and will re-open at 9am on Friday 3 January 2020. We wish all our...

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New Chair and Vice Chair elected by Gram…

Dr Abhishek Agarwal (above left), course leader for the Aberdeen Business School MBA Programme at Robert Gordon University (RGU) has been elected as the new chairman of Grampian Housing Association...

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Fire damage at historic Aberdeen school …

A new image shows the destruction caused by the fire that tore through Aberdeen’s old Victoria Road Primary in May. The Torry blaze caused the roof to partly cave in and...

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Grampian now owns Victoria Road School

A milestone has been reached in the regeneration of the former Victoria Road School in Torry, Aberdeen.  Transfer of ownership of the site has now completed and the keys have been...

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Office Closure - Monday 6 May 2019

Our Aberdeen and Elgin offices will be closed on May Day (Monday 6 May 2019).  Please call 0300 123 9279 to report an EMERGENCY REPAIR (e.g. significant leak or total loss of power). ...

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Public Information Event on Thursday 21/…

A Public Information Event is being held on Thursday 21 February 2019 (3pm – 7.30pm) in the Victoria and Albert Halls, Station Square, Ballater.   The event will give people an...

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Utilita appointed for Our Power Energy S…

We're letting you know that Ofgem has appointed Utilita as the supplier of last resort for Our Power Energy Supply Ltd customers. Customer accounts have moved across to Utilita and you...

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Our Power

No action is needed by customers but we announce that Our Power has closed.   If you are on supply with Our Power you will transferred to another supplier by Ofgem...

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