Repairs Responsibility List

Cyclical Maintenance Information Sheet

Property and Estate Management Services (Factoring) Information Sheet

ASSIST (housing support project) Leaflet

Complaints and Significant Performance Failures Leaflet (Scottish Housing Regulator)

SMART (money advice project) Leaflet

Digital Access in Aberdeen (places you can access computers, internet and Wi-Fi)

Universal Credit & You (DWP Guide)

Universal Credit Claimant Housing Guide

What to do in the Event of a Tenant's Death

Getting Involved in Grampian (GIiG) (Customer Participation Strategy & Action Plan 2016-2017)

GIiG Action Plan 2018-2019

NETRALT Mystery Shopping Recommendations 2018

2018 Annual Review

2017 Annual Review

2016 Annual Review

2015 Annual Review

Grampian Housing Association

Direct Debit Form (GHA)

Standing Order Form (GHA)

Standard Flat Improvements Letter & Form

Standard House Improvements Letter & Form

Kirkgate Developments

Direct Debit Form (KD)

Standing Order Form (KD)

Privacy and Cookie Policy

Tenants' Privacy Notice (GHA)

Tenants' Privacy Notice (Let's Choose)

Sharing Owners' Privacy Notice

Factored Customers' Privacy Notice

GHA Members' & Board Members' Privacy Notice

Shared Ownership Handbook

Tenants' Handbook

Tenants' Guide to Living in a New/Refurbished Home

Tenement Handbook: Under One Roof (impartial advice on repairs and maintenance for flat owners in Scotland)

Keynote (Winter 2018)

Keynote (Summer 2018)

Keynote (Winter 2017)

Keynote (Spring 2017)

Keynote (Winter 2016)

Keynote (Spring 2016)

Board & Committee Procedures Manual 2016