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Handbooks

Newsletters

Keynote (Winter 2019)

Keynote (Summer 2019)

Keynote (Winter 2018)

Keynote (Summer 2018)

Keynote (Winter 2017)

Keynote (Spring 2017)

Keynote (Winter 2016)

Keynote (Spring 2016)

Policies (Tenant)

Adaptations - currently under review (due Jan 2020)

Anti-Social Behaviour

Asbestos Management - currently under review 

Chargeable Repairs 

Equality & Diversity - currently under review 

Estate Management 

Legionnaires Inspection / Prevention - currently under review

Lettings

Mutual Exchange & Transfer

Redress

Re-let Standard - currently under review 

Rent Management 

Rent Setting - currently under review 

Repairs - currently under review 

Scottish Short Secure Tenancy (SSST)

Tenancy Changes

Void Management

 

Policies (Corporate)

Asset Management (including stock condition information)

Budgeting & Business Plan Policy - currently under review

Code of Conduct (Staff)

Data Protection

Disciplinary

Equality and Diversity

Entitlements, Payments & Benefits

Expenses (Board)

Expenses (Staff)

Grievance

Health and Safety Policy and Procedures - this document is procured so is not published

Pay and Performance Management System

Membership

People Strategy

Procurement

Recruitment, Retention and Selection

Risk Management - currently under review

Sustainability 

Sustainable Development

Training and Development

 

Latest News

Planning permission granted for former V…

There has been a major breakthrough for the redevelopment of the former Victoria Road School in Torry, Aberdeen.  Planning permission has been granted by Aberdeen City Council to enable Grampian...

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May Bank Holiday - 8th May 2020

Marking the 75th Anniversary of VE Day: due to the public holiday we are closed on Friday 8 May 2020. To report EMERGENCY REPAIRS ONLY (leaks, power failures, broken windows or...

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23/03/2020-Coronavirus: notifying of ser…

We are strictly adhering to the message from the Prime Minister this evening to stay at home to save lives.  As a result, the Aberdeen and Elgin offices are closed with immediate...

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Has Coronavirus (Covid-19) changed your …

We acknowledge the current situation is unsettling and that Covid-19 will have a financial and physical impact on tenants. The information is changing almost daily, but please be assured that...

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Coronavirus (Covid-19) update for tenant…

We are committed to continuing to provide services to our tenants, customers and housing applicants in these challenging times. However, we are taking sensible precautions to protect everyone.   We have...

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Now recruiting voluntary board members

We now wish to further enhance the strength and diversity of our Board and are seeking enthusiastic, community-minded people from all walks of life.  While you don’t need to have...

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Co-wheels car club scheme for tenants la…

Thanks to the launch of a new pay-as-you-go car hire scheme, tenants of Grampian Housing Association can now access electric cars. Grampian is the first housing association in Aberdeen to be...

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Withdrawal of Allpay Windows App (Feb 20…

ALLPAY - IMPORTANT INFORMATION FOR CUSTOMERS On 1 February 2020 the Allpay Windows App will no longer be available.  Apple and Android versions will continue to be available. Allpay will make sure...

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Festive Office Closure

This festive season our Aberdeen and Elgin offices will close at 1pm on Tuesday 24 December 2019 and will re-open at 9am on Friday 3 January 2020. We wish all our...

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