Please note that from 1 April 2017 you will no longer be able to pay your rent, occupancy payment, factoring/service charge or any other payment by cash in our offices.

If you still want to pay by cash you can sign up for an allpay card and use it at PayPoint outlets in Aberdeen, Aberdeenshire & Moray.  Further details can be found at  If you do not have internet access, please contact the Association on 01224 202900 (Aberdeen) or 01343 552779 (Elgin) and a Customer Service Officer can advise you of your local PayPoint outlet.

Other payment options include:

  • using your allpay card to pay by debit or credit card through online, phone, text or mobile App channels (for further information visit 
  • asking us about setting up a Direct Debit or Standing Order
  • cheque

Please speak to a member of staff for further support on these alternative payment options.

Please note, unlike cash payments these other repayment options do not incur additional charges to our customers.

In January’s rent consultation survey it was proposed that the Association cease to accept cash payments as of 1 April 2017. Only 12 (4.4%) respondents indicated they pay cash at Grampian’s offices, of which four commented that this was their preferred method.


Over the next two - four years we are building 74 two bedroom apartments at Mugiemoss, Aberdeen. 

Allocation of properties at this new development will be made on priority, best use and in the interests of balanced communities.

The properties will be advertised on HomeHunt.




Savings generated by solar panels (click here to read the leaflet about getting the most from your solar panels)

Tenants of Grampian Housing Association are being given the opportunity to make free electricity while the sun shines.

Comments are invited on our draft Procurement Strategy which we are required to prepare under the Procurement (Reform) Scotland Act 2014.

ASSIST, the housing support project established by Grampian Housing Association and Tenants First Housing Co-operative, is celebrating its 10th anniversary.

Since its official launch in 2006, almost 1,000 vulnerable tenants in Aberdeen, Aberdeenshire and Moray have been helped to manage their tenancies and live more independently.

Latest News

Grampian now owns Victoria Road School

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Office Closure - Monday 6 May 2019

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Our Power

No action is needed by customers but we announce that Our Power has closed.   If you are on supply with Our Power you will transferred to another supplier by Ofgem...

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Christmas Office Closure (24/12/18 - 3/1…

This festive season our Aberdeen and Elgin offices will close at 1pm on Monday 24 December 2018 and re-open at 9am on Thursday 3 January 2019. During this period the following arrangements have...

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Scotlands Housing Minister officially op…

Grampian Housing Association is celebrating completion of three developments of new affordable homes, increasing its portfolio of properties for social rent throughout the North-east.   The developments were completed in partnership with...

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Regulator publishes its plans to engage …

Grampian Housing Association Regulation Plan 2018/19

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