Data Protection

As part of our everyday activities, we collect and use personal information to help us provide effective services. The personal information we collect can relate to any individual who comes into contact with us.

To make sure we process and handle this information properly, we have to comply with the all applicable data laws which covers access to personal information (i.e. information about you and others).

The Act gives you the right to know and view what information we hold about you (with a few exceptions), and correct it if necessary.

Full details of how we use and hold data can be found in our Data Protection Policy and GDPR Privacy Notices (click the links below or visit the Useful Forms & Publications page of our website, in the GDPR Privacy Notices section.

GHA Privacy Notice - Tenants GHA Privacy Notice - Sharing Owners

GHA Privacy Notice - Factored Customers GHA Privacy Notice - Lets Choose

GHA Privacy Notice - Staff GHA Privacy Notice - GHA Members and Board Members

GHA Privacy Notice - Privacy and Cookie Policy

Data Subject Rights

Your rights in relation to your personal information are:

to be informed of the personal data we hold on you;
to request access to the personal information we hold about you by making a "subject access request";
to request that we correct or complete your personal information, if you believe that any of your personal information is inaccurate or incomplete;
to object to the processing of your personal information for specific purposes;
to request that we restrict the processing of your personal information for specific purposes;
to ask us for the personal information that we hold about you to reuse for your own purpose;
to request for us to delete your personal information

Any requests received by The Grampian Group will be considered under applicable data protection legislation.

You can exercise any of the above rights by email dataprotection@grampianhousing.co.uk or in writing to:
Data Protection Officer
Grampian Housing Association
74 Huntly Street
Aberdeen
AB10 1TD