ESG (Environmental, Social, Governance) Reports
Forms
Grampian Housing Association
Grampian Housing Association Direct Debit Form
Grampian Housing Association Standing Order Form
Home Improvements Letter - Flatted Developments
Home Improvements Letter - Housing Developments
Let's Choose / Kirkgate Developments
Let's Choose / Kirkgate Developments Direct Debit Form
Let's Choose / Kirkgate Developments Standing Order Form
Information Leaflets
Let's Choose Customer Service Standards
Aberdeen Foyer & ABZ Works Course Directory 2025-26
Radio Teleswitch Service (RTS) Switch-Off – What Grampian Housing Tenants Need to Know
GOALS - Learning, Development and Work Opportunities for Tenants
Have You Considered Staircasing?
Draft Digital Strategy For Tenant Consultation
Rent Consultation Results 2024
Repairs and Maintenance Responsibilities List
Condensation, Damp and Mould Factsheet
Water Treatment - Legionnaires' Disease Leaflet
Scottish Fire & Rescue Home Safety Guide
Standard Home Improvements Permission
GHA Customer Service Standards
Taking Access Forcibly for Repairs
Fire Action - STAY PUT (GHA Tenant Advice)
Cyclical Maintenance Information Sheet
Universal Credit and You - GOV.UK (updated Apr 2024)
Universal Credit and Housing Costs
Significant Performance Failures Leaflet (Scottish Housing Regulator)
Policies - Tenant
Asset Management
Contractor Selection & Control Policy
Repairs and Maintenance Policy
Customer Services
Housing
Consultation - Anti-Social Behaviour Policy
Factoring
Abandoned & Untaxed Vehicles Policy
Debt Recovery Property and Estate Management
Property & Estate Management (Factoring)
Sales
Shared and Low Cost Home Ownership
Let's Choose
Support Services
SMART - Comments Complaints Compliments Policy
Rules, Business Plan and Strategies
Grampian Housing Association
Board & Committee Procedures Manual 2022
Business Plan on a Page 2024 - 2028
Carbon Reduction Strategy 2025 - 2045
Great Growth, Great Futures (People Strategy - 2022 - 25)
Resilient People, Resilient Places - (Tackling Poverty Strategy)
Rules of Grampian Housing Association
Let's Choose/Kirkgate Developments
Articles of Association of Kirkgate Developments
TLC Housing Maintenance
Scottish Social Housing Charter and Annual Assurance Statement
Annual Assurance Statements
Annual Assurance Statement 2024
Annual Assurance Statement 2023
Annual Assurance Statement 2022
Annual Assurance Statement 2021
Annual Assurance Statement 2020
Annual Return on the Charter to the Scottish Housing Regulator
Annual Return on the Charter 2024
Annual Return on the Charter 2023
Annual Return on the Charter 2022
Annual Return on the Charter 2021
Annual Return on the Charter 2020
Annual Return on the Charter 2019