On behalf of Board members and staff at Grampian Housing Association, I’m taking this opportunity to wish you all a pleasant festive period.

I acknowledge that this time of year can be particularly challenging for a variety of reasons and this year it is likely to be heightened even further due to the impact that the cost of living crisis is having on many households.

Despite the challenges we have faced coming out of lockdown and now the present cost of living crisis, at Grampian we have strived to continue to provide a great service and have managed to attain good performance overall in key service areas. My frontline colleagues frequently comment on how much they enjoy working with you, our tenants and customers, and seeing you enjoy living in your homes and communities.

Neighbourhood Officers have been working hard to signpost tenants experiencing difficulties to our SMART (money advice), ASSIST (housing support) and Energy Advice projects as well as to any other appropriate agencies that can provide support and advice. If you would benefit from the help of these services, please reach out to your Neighbourhood Officer for more information.

In addition, our Asset Management Team has been focused on implementing a programme of improvements to your homes such as upgrading smoke alarms as your safety is paramount to us.  We are also striving to undertake energy efficiency measures where possible to help you cope with the energy crisis.

Grampian Housing Association continues to be here for you and as 2022 draws to a close, I would like to thank all of our tenants and customers and I look forward to working with you again in 2023.

Craig Stirrat
CEO