assist logo

ASSIST is an independent, impartial and confidential housing support service for tenants of Grampian Housing Association.

Since 2005 ASSIST (housing support project) has worked with tenants across Aberdeen, Aberdeenshire and Moray to deal with any issues that may be causing concern and making it difficult to manage and keep their tenancy.  This could include health issues, family problems or social isolation.

Referrals will normally come from housing staff but tenants can refer themselves directly and are welcome to do so.  The project has two full-time Housing Support Workers.  When a tenant is referred to the service a Housing Support Worker will carry out an assessment.  A housing support plan will then be drawn up which will address any issues that are causing problems or concern.  ASSIST places the tenant at the centre of what they deliver. 

For more information please contact the Housing Support Workers (T: 01224 202934 | E: [email protected])

 

     The service is registered with the Care Inspectorate.  Click on logo for more information.

 

 

Click here to read the leaflet about ASSIST or watch the short video below.

Click here to read the Duty of Candour Annual Report 2022/23

ASSIST from Sandra MacIntyre on Vimeo.

 

 

Latest News

Grampian Housing Association employee wi…

Nicole Thompson, Neighbourhood Officer at Grampian Housing Association has been recognised as a future star who is destined for great things at the Northern Star Business Awards 2024 The awards are...

Read more

Grampian Housing Association and Barratt…

In a partnership with the Association and Moray Council, Barratt hands over the final affordable homes at its Findrassie, Elgin development Tenants of Grampian Housing Association are happy to be receiving...

Read more

Rent increase 2024/25

This week we are sending emails/letters advising tenants about the 7.7% rent increase which will take affect from 1 April 2024. Tenants were consulted on the proposed rent increase in December...

Read more

GOALS - New centre of excellence for lea…

The learning and development opportunities offered by Grampian Housing Association have been brought together in its new GOALS initiative. Formally launched to staff this week, GOALS demonstrates the Association’s commitment to...

Read more

'The Noise App' - 1 month trial

Starting today, Monday 22 January, Grampian Housing is running a 1 month trial of ‘The Noise App’. ‘The Noise App’ helps you record any persistent noise nuisance where you live and...

Read more

Festive Message from Grampian Group CEO …

As part of my festive message to tenants and our customers, I wanted to remind everyone of our commitment to continue to support you and provide the best service we...

Read more

Rent Consultation 2024-25

We need your views! Each year we (Grampian Housing Association) review our rents on the 1 April to take account of inflation, changes in interest rates charged on our loans and year...

Read more

Ballater development wins architectural …

The Old School - Aberdeenshire Council Our ambitious Old School regeneration project at Abergeldie Road, Ballater has won the Building communities for the future category and was also commended in the...

Read more

New Heat & Eat initiative wins natio…

It was a double win for Grampian Housing Association at this year's Chartered Institute of Housing Scotland Awards Cermony.  Our new Heat and Eat initiative was announced the winner of...

Read more

Logos for IIP, Healthy Working Lives and Happy to Translate