This festive season our Aberdeen and Elgin offices will close at 1pm on Monday 24 December 2018 and re-open at 9am on Thursday 3 January 2019.

During this period the following arrangements have been made:

PAYMENT OPTIONS (rent, occupancy payment, factoring charges etc.)

Allpay - If you have an existing Allpay card please remember that you can pay your monthly charges by debit or credit card, either by telephone on 0844 557 8321, or online at www.allpayments.net. You can also pay by cash or card at your local PayPoint outlet (locations listed at www. paypoint.ie/locator).

If you do not have an Allpay card and wish to apply for one, then please contact our office to set up an account.

Cheques - please ensure these reache our office before 1pm on Friday 21 December 2018.  Thank you.

Online banking - if you have online banking you can make a direct payment to us.  Please see the "Pay your rent" page on this website for more information.

EMERGENCY REPAIRS**

During the holiday period, we operate a 24- hour emergency repairs service only.  Any non-urgent repairs should be reported when we re-open on Thursday 3 January 2019.  If you need to report an emergency repair (for example, a significant leak or total loss of power), then please telephone 0300 123 9279.

For tenants experiencing problems with their gas central heating please telephone Heatcare Oil & Gas directly on 01343 842042.

**Please note that only communal repairs can be dealt with for sharing owners and owner occupiers.

Latest News

Public Information Event on Thursday 21/…

A Public Information Event is being held on Thursday 21 February 2019 (3pm – 7.30pm) in the Victoria and Albert Halls, Station Square, Ballater.   The event will give people an...

Read more

Utilita appointed for Our Power Energy S…

We're letting you know that Ofgem has appointed Utilita as the supplier of last resort for Our Power Energy Supply Ltd customers. Customer accounts have moved across to Utilita and you...

Read more

Our Power

No action is needed by customers but we announce that Our Power has closed.   If you are on supply with Our Power you will transferred to another supplier by Ofgem...

Read more

Christmas Office Closure (24/12/18 - 3/1…

This festive season our Aberdeen and Elgin offices will close at 1pm on Monday 24 December 2018 and re-open at 9am on Thursday 3 January 2019. During this period the following arrangements have...

Read more

GHA Celebrates Eco Hero Win

Grampian Housing Association is celebrating its win of the Eco Hero award in the Northern Star Business Awards organised by Aberdeen & Grampian Chamber of Commerce.  The award was presented...

Read more

Scotlands Housing Minister officially op…

Grampian Housing Association is celebrating completion of three developments of new affordable homes, increasing its portfolio of properties for social rent throughout the North-east.   The developments were completed in partnership with...

Read more

Regulator publishes its plans to engage …

Grampian Housing Association Regulation Plan 2018/19

Read more

Help to Buy (Scotland) scheme extended

£100 million investment in scheme to assist home buyers. The Scottish Government has announced that the Help to Buy (Scotland) scheme will be extended beyond 2019, helping more people purchase a new-build...

Read more

Office Closure - Monday 7 May 2018

Our Aberdeen and Elgin offices will be closed on Monday 7 May 2018 for the Public Holiday.  Please call 0300 123 9279 to report an EMERGENCY REPAIR (e.g. significant leak or total loss...

Read more