*Please note that we no longer accept any cash payments in our offices.

We work with allpay to provide a range of convenient payment methods for you to pay your rent and/or other charges.

If you still want to pay by cash or cheque you can sign up for an allpay card and use it at PayPoint outlets in Aberdeen, Aberdeenshire and Moray. Allpay offers a range of convenient payment options listed below:-

At your local Post Office or any shop or outlet displaying the “Paypoint” logo. For further details visit www.paypoint.ie/locator. Payments by debit /credit card, cheque or cash can be accepted.

To order your allpay card email financerents@grampianhousing.co.uk with the following details:-

  • your full name (include title - Mr/Mrs/Miss etc);
  • your address;
  • address of the property where the card should be sent (if different from your address).

Replacement cards can also be ordered via this method.

Please note that to make a payment using allpay you will need an allpay reference card (read on to find out how to order) or 19 digit payment reference number for the App.

Allpay offers a range of convenient payment options listed below:-

At your local Post Office or any shop or outlet displaying the “Paypoint” logo. Payments by debit /credit card, cheque or cash can be accepted.

Customers with Apple, Windows or Android smartphones can make payments using the allpay App, a secure mobile application available to download free of charge from the Apple App Store, Windows Phone store and Google Play. There is a brief registration process. The service is available 24 hours a day, 7 days a week. For further information visit http://www.allpay.net/allpay-payment-app.

allpay.net offers customers the opportunity to make bill payments via the telephone. Using a secure payment line, the service is designed to accept debit card payments 24 hours a day, 7 days a week with automatic online authorisation. To use this service please telephone 0844 557 8321.

You can also pay your rent and/or other charges via the Internet. To make a payment online visit allpayments.net or the Useful Links page of this website.

We also offer callpay, a service where customers can telephone our office and make a secure and easy payment using a debit or credit card. To use this service please telephone 01224 202900.

Alternatively, for a quick and hassle free way to pay your rent and/or other charges, why not consider paying by Direct Debit from your bank account? For further information please contact the Sales & Leasing Team on 01224 202900 or email ownership@grampianhousing.co.uk.

Download a Direct Debit form

Download a Standing Order form (the completed Standing Order form should be returned to your own bank)

Having difficulty paying your rent?

If you are having difficulty paying your rent or are in rent arrears, don’t delay, get in touch with the Sales & Leasing Team on 01224 202900 or email ownership@grampianhousing.co.uk. We can agree payment arrangements. If you are having problems managing your money or are having difficulties with Housing Benefit, then staff are available to offer practical advice and assistance.

Visit the SMART (money advice project) page on this website to find out more about the help we can offer.

Latest News

Scotland's Housing Minister opens new af…

Local Government and Housing Minister, Kevin Stewart MSP, officially opens new homes for rent by Grampian Housing Association and Let’s ChooseKirkgate Developments and its parent company, Grampian Housing Association, are...

Read more

Showhome Open Day - Saturday 3 December …

(11am - 3pm) at 1 Greentrees Gardens, Osprey Heights, Inverurie, AB51 6BJOur new mid-market rent (below private sector rent) are available now. Contact the Sales & Leasing Team now for an application...

Read more