Welfare Reform and Bedroom Tax

Universal Credit Rollout

The UK Government is making changes to the way various benefits are being paid.  As tenants of Grampian Housing Association you could be affected.  We are here to help you so if you are unsure about how welfare reform could affect you or you would like further information please contact us now on 01224 202900 or email info@grampianhousing.co.uk

Between October 2013 and October 2017 working age benefits such as income based job seekers allowance, tax credits, income support, incapacity benefit and housing benefit are being replaced by a single benefit called Universal Credit.

Click here to read the latest Universal Credit Claimant Housing Guide.  It's interactive and very informative.  You may also find the short videos at the bottom of this page helpful.  They explain about:

Your Money | Disability Benefits | Your Claimant Commitment | Sanctions


Currently Universal Credit is paid once a month in arrears as a lump sum to the person who claims it.  This means that payment for rent will no longer come to the Association direct from the local authority and claimants will have to make arrangements to pay the rent themselves from the Universal Credit they receive.

In future people on Universal Credit in Scotland will be offered two new ways to help them manage their money.  Anyone in Scotland making new claims in full service Universal Credit areas will have the choice of changing the frequency of their payments from once to twice monthly and to have the housing cost element of their Universal Credit paid directly to their landlord. For more information please read the Scottish Government's Q&A for applicants Q&A for applicants and watch this short video about Universal Credit in action.

The application process for Universal Credit is web based and the Association has online facilities at its Aberdeen and Elgin offices for our customers to use. 

We have the following services to help tenants with a range of issues.  Click on the links below to be redirected to the relevant page of the website for more information:-

ASSIST (Housing Support Project) - to help you maintain your tenancy and stay in your home.

SMART (Money Advice Project) - to help you manage your money, make sure you are receiving all the benefits you are entitled to and to advise on budgeting and any debts you may have. 

Further updates will be provided on our website and in future issues of Keynote (customer newsletter).

 

Your Money Aberdeen from Sandra MacIntyre on Vimeo.

Disability Benefits Aberdeen from Sandra MacIntyre on Vimeo.

Your Claimant Commitment Aberdeen from Sandra MacIntyre on Vimeo.

Sanctions Aberdeen from Sandra MacIntyre on Vimeo.

 

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