Our Business Plan strategy is to improve and expand what we deliver. Our objectives are based on:-   

Growth and innovation

Put in place:-

  • a plan to enable us to continue to build new homes to meet housing needs
  • a new finance plan and work with lenders/funders to organise cash and borrowings to give us more capacity to invest in housing

Being efficient, competitive and maintaining high quality

  • Put in place an Asset Management Strategy to make best use of our housing and provide major repairs affordable to us to improve and maintain the quality of our homes
  • Develop our computer systems to enable easy access to our information and services for all who need them
  • Create a maintenance company to undertake major repairs and other services to customers

Working with others

  • Work in partnership with colleagues in health and social care to produce a housing service to meet specific housing needs
  • Deliver improved services to tenants to contribute to overall health and wellbeing
  • Launch "Our Power", a consortium of housing associations working together to address fuel poverty throughout Scotland by offering gas and electricity services and competitive fuel tarriffs

Helping staff do their best

  • Deliver business improvement through a learning & development/people management strategy to increase staff satisfaction
  • Review internal communications systems to make sure staff are well informed and involved in achieving our aims

Being a caring and listening landlord

  • Develop smarter operational service delivery with a "customer first" approach by continuing to take account of customer feedback as well as introducing mobile working and online services
  • Deliver a programme of service reviews across the Association with customer involvement
  • Resolve the open space maintenance issue in former Scottish Homes estates

Providing a range of housing options

  • Provide a Low Cost Home Ownership model to replace shared ownership (part-rent, part-buy) to meet the needs of people who would like to own their own home
  • Offer homes for mid-market (affordable) and market (private sector) rents to generate income for investment in new social housing for rent

Latest News

GHA Celebrates Eco Hero Win

Grampian Housing Association is celebrating its win of the Eco Hero award in the Northern Star Business Awards organised by Aberdeen & Grampian Chamber of Commerce.  The award was presented...

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Scotlands Housing Minister officially op…

Grampian Housing Association is celebrating completion of three developments of new affordable homes, increasing its portfolio of properties for social rent throughout the North-east.   The developments were completed in partnership with...

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Regulator publishes its plans to engage …

Grampian Housing Association Regulation Plan 2018/19

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Help to Buy (Scotland) scheme extended

£100 million investment in scheme to assist home buyers. The Scottish Government has announced that the Help to Buy (Scotland) scheme will be extended beyond 2019, helping more people purchase a new-build...

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Office Closure - Monday 7 May 2018

Our Aberdeen and Elgin offices will be closed on Monday 7 May 2018 for the Public Holiday.  Please call 0300 123 9279 to report an EMERGENCY REPAIR (e.g. significant leak or total loss...

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Vice Chair achieves housing qualificatio…

The vice chairman of Grampian Housing Association has become the organisation’s first voluntary Board member to achieve a new qualification in housing.  Peter Kennedy, who is also one of the Association’s...

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Mutual Exchange Policy

Following consultation with both tenants and current housing applicants in January, the proposed changes to the Mutual Exchange Policy were adopted, as of 26th January 2018. To see the full...

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Christmas Office Closure (22/12/17 - 3/1…

This festive season our Aberdeen and Elgin offices will be closed as follows: From 1pm on Friday 22 December - Wednesday 3 January 2018 (9am: Aberdeen office / 10am: Elgin office) During this...

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RGU student awarded David Young memorial…

A quantity surveying graduate of Robert Gordon University has been awarded an annual prize in memory of a former chairman of Grampian Housing Association.   James Valentine, who now lives and works...

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