Our Business Plan strategy is to improve and expand what we deliver. Our objectives are based on:-   

Growth and innovation

Put in place:-

  • a plan to enable us to continue to build new homes to meet housing needs
  • a new finance plan and work with lenders/funders to organise cash and borrowings to give us more capacity to invest in housing

Being efficient, competitive and maintaining high quality

  • Put in place an Asset Management Strategy to make best use of our housing and provide major repairs affordable to us to improve and maintain the quality of our homes
  • Develop our computer systems to enable easy access to our information and services for all who need them
  • Create a maintenance company to undertake major repairs and other services to customers

Working with others

  • Work in partnership with colleagues in health and social care to produce a housing service to meet specific housing needs
  • Deliver improved services to tenants to contribute to overall health and wellbeing
  • Launch "Our Power", a consortium of housing associations working together to address fuel poverty throughout Scotland by offering gas and electricity services and competitive fuel tarriffs

Helping staff do their best

  • Deliver business improvement through a learning & development/people management strategy to increase staff satisfaction
  • Review internal communications systems to make sure staff are well informed and involved in achieving our aims

Being a caring and listening landlord

  • Develop smarter operational service delivery with a "customer first" approach by continuing to take account of customer feedback as well as introducing mobile working and online services
  • Deliver a programme of service reviews across the Association with customer involvement
  • Resolve the open space maintenance issue in former Scottish Homes estates

Providing a range of housing options

  • Provide a Low Cost Home Ownership model to replace shared ownership (part-rent, part-buy) to meet the needs of people who would like to own their own home
  • Offer homes for mid-market (affordable) and market (private sector) rents to generate income for investment in new social housing for rent

Latest News

Impact of Covid-19 tenant survey underwa…

We are here to help you... a text/email survey is underway for all tenants about the impact of Covid-19 on your household so that we can use your feedback to...

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Extension to Help to Buy (Scotland) sche…

Continued support for house-building industry and buyers More than 2,000 households will be able to buy a new build home as the Help to Buy (Scotland) scheme is extended by a...

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Planning permission granted for former V…

There has been a major breakthrough for the redevelopment of the former Victoria Road School in Torry, Aberdeen.  Planning permission has been granted by Aberdeen City Council to enable Grampian...

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May Bank Holiday - 8th May 2020

Marking the 75th Anniversary of VE Day: due to the public holiday we are closed on Friday 8 May 2020. To report EMERGENCY REPAIRS ONLY (leaks, power failures, broken windows or...

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23/03/2020-Coronavirus: notifying of ser…

We are strictly adhering to the message from the Prime Minister this evening to stay at home to save lives.  As a result, the Aberdeen and Elgin offices are closed with immediate...

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Has Coronavirus (Covid-19) changed your …

We acknowledge the current situation is unsettling and that Covid-19 will have a financial and physical impact on tenants. The information is changing almost daily, but please be assured that...

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Coronavirus (Covid-19) update for tenant…

We are committed to continuing to provide services to our tenants, customers and housing applicants in these challenging times. However, we are taking sensible precautions to protect everyone.   We have...

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Now recruiting voluntary board members

We now wish to further enhance the strength and diversity of our Board and are seeking enthusiastic, community-minded people from all walks of life.  While you don’t need to have...

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Co-wheels car club scheme for tenants la…

Thanks to the launch of a new pay-as-you-go car hire scheme, tenants of Grampian Housing Association can now access electric cars. Grampian is the first housing association in Aberdeen to be...

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