Our Business Plan strategy is to improve and expand what we deliver. Our objectives are based on:-   

Growth and innovation

Put in place:-

  • a plan to enable us to continue to build new homes to meet housing needs
  • a new finance plan and work with lenders/funders to organise cash and borrowings to give us more capacity to invest in housing

Being efficient, competitive and maintaining high quality

  • Put in place an Asset Management Strategy to make best use of our housing and provide major repairs affordable to us to improve and maintain the quality of our homes
  • Develop our computer systems to enable easy access to our information and services for all who need them
  • Create a maintenance company to undertake major repairs and other services to customers

Working with others

  • Work in partnership with colleagues in health and social care to produce a housing service to meet specific housing needs
  • Deliver improved services to tenants to contribute to overall health and wellbeing
  • Launch "Our Power", a consortium of housing associations working together to address fuel poverty throughout Scotland by offering gas and electricity services and competitive fuel tarriffs

Helping staff do their best

  • Deliver business improvement through a learning & development/people management strategy to increase staff satisfaction
  • Review internal communications systems to make sure staff are well informed and involved in achieving our aims

Being a caring and listening landlord

  • Develop smarter operational service delivery with a "customer first" approach by continuing to take account of customer feedback as well as introducing mobile working and online services
  • Deliver a programme of service reviews across the Association with customer involvement
  • Resolve the open space maintenance issue in former Scottish Homes estates

Providing a range of housing options

  • Provide a Low Cost Home Ownership model to replace shared ownership (part-rent, part-buy) to meet the needs of people who would like to own their own home
  • Offer homes for mid-market (affordable) and market (private sector) rents to generate income for investment in new social housing for rent

Latest News

New Chair and Vice Chair elected by Gram…

Dr Abhishek Agarwal (above left), course leader for the Aberdeen Business School MBA Programme at Robert Gordon University (RGU) has been elected as the new chairman of Grampian Housing Association...

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Fire damage at historic Aberdeen school …

A new image shows the destruction caused by the fire that tore through Aberdeen’s old Victoria Road Primary in May. The Torry blaze caused the roof to partly cave in and...

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Grampian now owns Victoria Road School

A milestone has been reached in the regeneration of the former Victoria Road School in Torry, Aberdeen.  Transfer of ownership of the site has now completed and the keys have been...

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Office Closure - Monday 6 May 2019

Our Aberdeen and Elgin offices will be closed on May Day (Monday 6 May 2019).  Please call 0300 123 9279 to report an EMERGENCY REPAIR (e.g. significant leak or total loss of power). ...

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Public Information Event on Thursday 21/…

A Public Information Event is being held on Thursday 21 February 2019 (3pm – 7.30pm) in the Victoria and Albert Halls, Station Square, Ballater.   The event will give people an...

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Utilita appointed for Our Power Energy S…

We're letting you know that Ofgem has appointed Utilita as the supplier of last resort for Our Power Energy Supply Ltd customers. Customer accounts have moved across to Utilita and you...

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Our Power

No action is needed by customers but we announce that Our Power has closed.   If you are on supply with Our Power you will transferred to another supplier by Ofgem...

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Christmas Office Closure (24/12/18 - 3/1…

This festive season our Aberdeen and Elgin offices will close at 1pm on Monday 24 December 2018 and re-open at 9am on Thursday 3 January 2019. During this period the following arrangements have...

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GHA Celebrates Eco Hero Win

Grampian Housing Association is celebrating its win of the Eco Hero award in the Northern Star Business Awards organised by Aberdeen & Grampian Chamber of Commerce.  The award was presented...

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