Our Business Plan strategy is to improve and expand what we deliver. Our objectives are based on:-   

Growth and innovation

Put in place:-

  • a plan to enable us to continue to build new homes to meet housing needs
  • a new finance plan and work with lenders/funders to organise cash and borrowings to give us more capacity to invest in housing

Being efficient, competitive and maintaining high quality

  • Put in place an Asset Management Strategy to make best use of our housing and provide major repairs affordable to us to improve and maintain the quality of our homes
  • Develop our computer systems to enable easy access to our information and services for all who need them
  • Create a maintenance company to undertake major repairs and other services to customers

Working with others

  • Work in partnership with colleagues in health and social care to produce a housing service to meet specific housing needs
  • Deliver improved services to tenants to contribute to overall health and wellbeing
  • Launch "Our Power", a consortium of housing associations working together to address fuel poverty throughout Scotland by offering gas and electricity services and competitive fuel tarriffs

Helping staff do their best

  • Deliver business improvement through a learning & development/people management strategy to increase staff satisfaction
  • Review internal communications systems to make sure staff are well informed and involved in achieving our aims

Being a caring and listening landlord

  • Develop smarter operational service delivery with a "customer first" approach by continuing to take account of customer feedback as well as introducing mobile working and online services
  • Deliver a programme of service reviews across the Association with customer involvement
  • Resolve the open space maintenance issue in former Scottish Homes estates

Providing a range of housing options

  • Provide a Low Cost Home Ownership model to replace shared ownership (part-rent, part-buy) to meet the needs of people who would like to own their own home
  • Offer homes for mid-market (affordable) and market (private sector) rents to generate income for investment in new social housing for rent

Latest News

IMPORTANT REPAIRS UPDATE!

Please note that with immediate effect (Monday 21 December 2020) we are only responding to emergency repair requests.  This follows the Scottish Government's latest announcement that mainland Scotland will move...

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FESTIVE OFFICE CLOSURE

This festive season our Aberdeen and Elgin offices will close at 12 noon on Thursday 24 December 2020 and will re-open at 9am on Tuesday 5 January 2021. During this...

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Adverse impact of Covid-19 on tenants re…

The results of the survey we have undertaken show the huge and long lasting effects Covid-19 has had on many of our tenants and their families.   Responses from 43% or 1,136 of tenants...

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Approval to Move to Tender Stage for Maj…

Project partner, Grampian Housing Association has announced another milestone in its flagship regeneration project.  The Association’s Board of Management has approved a proposal to progress to tender stage for the...

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NHS Scotland Protect Scotland Test and P…

The NHS Scotland Protect Scotland Test and Protect App is now available on iPhone and Android. Follow the link below to download:   Protect Scotland Test and Protect App Download  

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Covid-19 Impact Survey Report

Click here to access the Report. Recently, we asked you to tell us about the impact Covid-19 has had on you and your family and how it has affected your personal...

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Suspension of bulk uplifts in Aberdeensh…

We have been advised that Aberdeenshire Council has suspended all special collections for bulky items such as washing machines.  If you live in Aberdeenshire you can only dispose of large...

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Coronavirus Outbreak in Aberdeen - what …

UPDATE AS OF 12 AUGUST 2020 For the latest information regarding current services offered by Grampian Housing Association please click here.   Following the Scottish Government announcement advising of Aberdeen's lockdown, Grampian Housing...

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